Per Diem Patient Access Representative - Oneonta, NY
Optum
Brooklyn, NY
12 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative, where you'll enhance patient experiences by managing registrations and insurance processes. Your role will directly contribute to better health outcomes while working in a diverse and inclusive environment.
Key Responsibilities
Communicates directly with patients and/or families for registration
Collects patient demographics, health information, and insurance verification
Processes referrals, pre-certifications, and authorizations
Verifies insurance coverage and creates price estimates
Collects patient co-pays and discusses financial obligations
Identifies outstanding balances and attempts to collect
Confirms and schedules appointments for patient services
Responds to patient inquiries with compassion and respect
Generates and analyzes patient data reports
Maintains knowledge of registration requirements across departments
Required Qualifications
High School Diploma / GED (or higher)
1+ years of customer service experience
Ability to work per-diem hours
Ability to work onsite at Fox Hospital facilities
Must be 18 years of age or older
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution