Associate Patient Care Coordinator - Saint Petersburg, FL
Optum
St. Petersburg, FL
25 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll play a pivotal role in improving health outcomes and providing excellent customer service. Work within a supportive team to connect patients with necessary care and resources, all while enjoying comprehensive benefits and career development opportunities.
Key Responsibilities
Greets patients and manages wait time
Completes check-in and check-out tasks
Collects co-payments and issues receipts
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records
Assists patients with completing required paperwork
Connects patients with outside resources
Ensures all correspondence is processed and filed
Establishes effective working relationships with patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Ability to cover offices as needed
Preferred Qualifications
1+ years of experience with medical terminology
1+ years of experience in a front office medical position
Experience with electronic health record systems
Beginner level of computer proficiency
Knowledge of insurance carriers and managed care plans
Bilingual (English/Spanish)
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending or Health Saving accountsDental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits