O

Part Time Patient Access Representative Associate - River Falls, WI

Optum

River Falls, WI
12 hours ago
$16.00 - $27.69

Job Description

Join Optum as a Part-Time Patient Access Representative Associate in River Falls, WI, where you'll make a direct impact on health outcomes by assisting patients with registration and providing essential support to the Allina Health account. Enjoy a diverse culture, comprehensive benefits, and opportunities for career development.

Key Responsibilities

  • Greets and welcomes patients in person
  • Collects demographic and insurance information
  • Checks in or interviews patients to complete appropriate paperwork
  • Directs patients to their appointment or procedure
  • May assist in scheduling add-on appointments
  • Verifies eligibility and benefits information for payers
  • Obtains signatures from patients as needed
  • Collects co-pay or deductibles and responds to questions about financial assistance
  • Uses resources, tools, and procedures to complete accounts
  • Assists patients in completing information request forms

Required Qualifications

  • 6+ months of customer service experience
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work 32 hours per week, Monday, Tuesday, Thursday, and Friday
  • Ability to work full-time for 3 weeks for training
  • Must be 18 years or older

Preferred Qualifications

  • Revenue Cycle experience
  • General office experience
  • Flexibility to occasionally work other shifts as business requires

Benefits & Perks

$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution