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Associate Billing Representative - National Remote

Optum

San Antonio, TX
13 days ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Billing Representative and help improve health outcomes by assisting customers with billing and payment processes. This full-time position offers training and the flexibility to work remotely, making a direct impact on the communities we serve.

Key Responsibilities

  • Assist customers with payment processing and billing questions
  • Follow up on claim denials while contacting insurance companies
  • Contact customers to verify data and assist with resolution for outstanding balances
  • Maintain timely, accurate documentation for transactions
  • Maintain payment status and billing records
  • Meet established productivity and quality standards

Required Qualifications

  • High School Diploma / GED or equivalent work experience
  • Must be 18 years of age or older
  • 1+ years of medical collections and/or medical billing experience
  • 1+ years of experience working with insurance companies on denied healthcare claims
  • Computer skills, including working knowledge of Microsoft Windows and navigation
  • Ability to work Monday - Friday, during normal business hours

Preferred Qualifications

  • Experience navigating insurance portals
  • Familiarity with HCFA 1500 claim form

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution