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Customer Service Advisor

USAA

Phoenix, AZ
11 days ago
$43,680.00 - $76,610.00

Job Description

Join USAA as a Business Insurance Advisor and empower members with tailored insurance solutions. This full-time role involves advising business owners, handling inbound sales, and leveraging your expertise to mitigate risks in a supportive team environment.

Key Responsibilities

  • Advising business owners on insurance and risk management
  • Taking incoming calls for business insurance coverage
  • Building relationships between members and insurance carriers
  • Researching industry trends and compliance standards
  • Calculating Insurance to Value on various property types
  • Ensuring risks are identified and controlled

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of insurance sales and service experience
  • Valid Property and Casualty insurance license

Preferred Qualifications

  • 2 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Medical, dental and vision plans401(k)PensionLife insuranceParental benefitsAdoption assistancePaid time off with paid holidays16 paid volunteer hoursVarious wellness programs