Associate Patient Care Coordinator - Marysville, WA
Optum
Marysville, WA
15 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator to enhance patient care through empathy and efficiency. You will serve as the first point of contact, supporting patients in navigating their healthcare needs while working collaboratively within a dedicated care team.
Key Responsibilities
First point of contact for patients, setting a positive tone
Exhibit empathy, courtesy, competence, efficiency, and care
Schedule appointments and procedures following standard guidelines
Use multiple computer and phone systems to fulfill patient needs
Verify patient information and document in Electronic Health Record (EPIC)
Advise patients regarding insurance and referral responsibilities
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of basic computer software experience
Preferred Qualifications
1+ years of experience as receptionist in a medical office
1+ years of experience in a healthcare setting
Excellent communication skills and phone etiquette
Benefits & Perks
Paid Time Off starting with the first pay period plus 8 Paid HolidaysMedical Plan options with Health Spending and Health Saving AccountsDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)