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Customer Relationship Advocate

Citizens

Fishkill, NY
3 days ago
$80,000 - $95,000

Job Description

Join Citizens as a Customer Relationship Advocate, where you'll engage with affluent clients, providing exceptional financial planning and advice. Benefit from a supportive culture that prioritizes professional development and client satisfaction.

Key Responsibilities

  • Acquire and onboard new affluent and high-net-worth clients
  • Grow net deposits, investments, and lending balances
  • Deepen and retain client relationships through proactive engagement
  • Provide exceptional client experiences
  • Engage Wealth Advisors and Certified Financial Planners
  • Partner with colleagues in other lines of business
  • Leverage Salesforce CRM to track activity

Required Qualifications

  • Bachelor’s degree (preferred)
  • 3 - 5 years of banking, wealth management or relevant experience
  • Experience working with affluent and high net worth clients
  • Minimum of two licenses required (SIE, Series 6, 7, 63, 65, or 66, Life and Health, Accident Insurance Licenses)
  • Demonstrated success in a client-centric sales environment
  • Experience establishing and maintaining client relationships
  • Knowledge of industry regulatory requirements
  • Excellent written and verbal communication skills

Benefits & Perks

Competitive payComprehensive medical, dental and vision coverageRetirement benefitsMaternity/paternity leaveFlexible work arrangementsEducation reimbursementWellness programsPaid time off policy exceeds local regulations