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Job Description
Join USAA as a Senior Claims Analyst, where you'll adjust moderately complex bodily injury claims and provide exceptional service to members. This full-time, hybrid role offers a chance to work with a dedicated team committed to excellence and support the military community.
Key Responsibilities
Adjust attorney-involved and non-represented bodily injury claims
Investigate loss details, determine legal liability, and negotiate claims
Prioritize and manage assigned claims workload
Collaborate with team members to resolve issues
Deliver best-in-class member service
Support workload surges and catastrophe response operations
Ensure risks associated with business activities are identified and controlled
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of auto claims adjusting experience
1 year of injury adjusting experience
Proficient knowledge of auto claims contract and regulations
Proficient negotiation and communication skills
Demonstrated time-management and decision-making skills
Proficient knowledge of human anatomy and medical terminology
Ability to exercise sound financial judgment
Proficient knowledge of coverage evaluation and loss assessment
Acquisition and maintenance of insurance adjuster license within 90 days
Preferred Qualifications
4 or more years auto liability/casualty adjusting experience
1 year or more experience in Uninsured motorist claims
Ongoing professional development in Insurance
Bachelor's degree or higher
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays and 16 paid volunteer hoursVarious wellness programsCareer path planning and continuing education