This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Crystal Run Urgent Care as an Urgent Care Unit Secretary, where you'll be integral in ensuring seamless patient care and communication in a fast-paced environment. This role emphasizes outstanding customer service, collaboration with healthcare teams, and adherence to established protocols. Enjoy a supportive workplace culture and numerous opportunities for career advancement.
Key Responsibilities
Answer incoming phone calls and direct them appropriately
Schedule appointments for patients
Enter and scan patient information into Electronic Health Record
Document information in the patient health record
Assist in coordinating follow-up care and referral appointments
Perform clerical duties like copying, faxing, and filing
Manage patient flow and provider schedules
Collect data from patient charts for forms and authorizations
Maintain patient confidentiality and comply with HIPAA and OSHA regulations
Communicate effectively with patients and healthcare professionals
Required Qualifications
High School Diploma / GED
Intermediate level of computer proficiency
Ability to work flexible hours including weekends
Ability to travel to cover other offices if needed
Preferred Qualifications
1+ years of experience in medical front office/Urgent Care
1+ years of customer service or healthcare experience
EMR/EHR knowledge
Knowledge of medical terms
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options and Health Spending/Saving AccountsDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits