Join ProHealth Physicians as a Medical Receptionist in Torrington, CT, where your role is vital in providing exceptional care and service to the community. You will manage patient interactions, streamline office operations, and contribute to a supportive team environment.
Key Responsibilities
Conduct check-in and check-out process
Answer incoming calls and document patient inquiries in EHR
Conduct outreach to patients for appointments or follow-ups
Schedule appointments using standard protocols
Manage administrative in-basket pools and work queues
Scan documents into the EHR
Balance payments and prepare deposits
Maintain confidentiality of medical, personal, and financial information
Provide coverage at other ProHealth locations as needed
Assist coworkers for smooth office operation
Demonstrate respect for patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of receptionist experience in a healthcare setting
1+ years of experience with electronic health records
1+ years of experience with Microsoft Office
Access to reliable transportation
Preferred Qualifications
EPIC experience
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan optionsHealth Spending Account or Health Saving Account participationDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits