Join Community Choice Financial as a General Manager (Bilingual) in Grapevine, TX, where you'll lead a team to provide reliable financial solutions and drive store success through exceptional customer service and operational excellence.
Key Responsibilities
Manage overall store performance by meeting or exceeding Company performance standards
Coach, lead, and develop team members to build new business and increase store growth
Lead local marketing strategies and community events to drive growth
Examine and process loan/pawn applications and assess risk
Enforce adherence to quality standards and local/state laws
Supervise cash management and loss prevention
Conduct opening and closing procedures and train new staff
Participate in hiring and retention of new employees
Develop work schedules based on budget and store needs
Handle complex customer situations with integrity
Maintain store appearance and address facility needs
Work efficiently in a fast-paced environment
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Must be at least 18 years of age
Ability to meet physical demands of the position
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMultiple medical insurance coverage choices401(k) Retirement plan with company matchCompany-Sponsored Life and AD&D InsuranceVoluntary benefits including dental, vision, and disability plansFree access to mental health resourcesDiscount Marketplace accessPaid time off starting at 12 days in the first yearRelaxed business casual dress code