Clinic Office Assistant - CMCB Pain and Neurology

Summary

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times
• Named one of America’s Greatest Workplaces by Newsweek in 2024.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Additional Information about the position

• Robust, fully customizable benefits package including Medical/Vision/Dental and more!
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members  

• Retirement with employer match up to 5%
• Tuition discounts and reimbursement available for continuing your education
• CoxHealth Fitness Center and Child Care discounts
• Opportunity to earn referral bonuses per hire for certain positions

Job Summary

• A Clinic Office Assistant III for CMCB Pain and Neurology Clinic provides a variety of clerical and filing duties in the physician office setting. Duties may include assuring all information entered in the electronic medical record is accurate and up to date, scanning appropriate documents into the electronic medical record, and sending appropriate phone notes to the nurses and/or providers to assure communication is accurate, photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team building skills and will assist with day to day operations as directed by the Clinic Manager.

Job Requirements

• Education

  • Required: High School Diploma or Equivalent

• Experience

  • Required: No Prior Experience Required

  • Preferred: 1-2 years of previous medical office experience

• Skills

  • Excellent verbal and written communication skills

  • Able to work independently and collaboratively in teams

  • Proficient Computer skills

• Licensure/Certification/Registration

  • N/A