Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll play a crucial role in managing patient billing, ensuring compliance, and providing exceptional customer service. Your expertise in healthcare finance will contribute to accurate financial transactions and patient satisfaction.
Key Responsibilities
Demonstrate knowledge of insurance processes, including deductibles and copays
Accurately record payments from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and assist with payment arrangements
Initiate collections for past-due accounts and negotiate payment plans
Maintain accurate records of all interactions and transactions
Ensure compliance with healthcare billing regulations, including HIPAA
Generate reports on accounts receivable status and billing performance
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability