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Customer Service & E-Commerce Supervisor - Full Time

Whole Foods Market

Sudbury, MA
3 days ago
$17.50 - $30.20

Job Description

Join Whole Foods Market as a Customer Service & E-Commerce Supervisor, where you'll lead the team in delivering exceptional customer service and enhancing the grocery delivery experience. Your role will drive safety, quality, and productivity while supporting team development and operational excellence.

Key Responsibilities

  • Deliver outstanding customer experience
  • Establish expectations for balancing in-store and online orders
  • Monitor customer flow and assign related tasks
  • Respond effectively to customer inquiries
  • Foster collaboration with team and partners
  • Develop and motivate Team Members
  • Ensure compliance with safety and regulatory standards
  • Identify process improvement opportunities

Required Qualifications

  • 12+ months retail experience

Benefits & Perks

Health insuranceRetirement plan benefitsStore discountPaid time off