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Job Description
Join DriveTime as a Loan Advisor where you'll help customers navigate their loan payments while building lasting relationships. With competitive benefits and growth opportunities, you'll thrive in a supportive and energetic environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Educate, negotiate with, and build relationships with customers
Review account information, process payments, and notate accounts
Assist customers with debt repayment plans
Monitor and ensure regular follow-up on loan repayment agreements
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programGame roomIn-house gymSocial eventsPaid time off