Join Conduent as a Benefits Customer Service Representative and make a positive impact by helping individuals navigate their health benefits. Enjoy a supportive team atmosphere while utilizing your communication and problem-solving skills to provide exceptional customer service.
Key Responsibilities
Take calls and actively listen to discuss employee health benefits
Manage a steady volume of incoming calls from customers
Navigate through multiple systems to deliver solutions
Create positive experiences for customers
Required Qualifications
Excellent communication skills
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Must pass a background check
Must be 18 years or older
Benefits & Perks
Medical, dental, and vision insuranceLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)Consistent work schedulePaid training