Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Memphis, TN
26 days ago
$16/hour
Job Description
Join TTEC as a Bilingual Customer Service and Sales Representative, where you will enhance customer experiences while receiving comprehensive training to become a licensed healthcare insurance agent. Enjoy a supportive work culture and a solid benefits package while making a meaningful impact in customers' lives.
Key Responsibilities
Assist individuals in understanding their coverages
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Integrity to follow HIPAA guidelines
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Strong computer navigation skills
Legally authorized to work in the United States
18 years or older
Preferred Qualifications
Aptitude, self-discipline and tenacity to learn about becoming a licensed insurance associate
Benefits & Perks
FREE licensing courseAll state licensing exam fees coveredBase wage of $16/hr while studyingEligibility for performance-based bonusesPTOTuition reimbursementHealth and wellness incentives