Financial Counselor, Patient Access - Oconomowoc, WI
Optum
Oconomowoc, WI
2 days ago
$16.88 - $33.22
Job Description
Join Optum as a Financial Counselor and help patients navigate their financial concerns while ensuring they receive the care they need. Work in a supportive environment that values your skills and fosters professional growth.
Key Responsibilities
Screen patients for financial assistance eligibility
Counsel patients on financial responsibilities and payment plans
Assess qualifying inpatients for financial assistance before discharge
Liaise with departments for financial options and counseling
Record and prepare statistics for outreach programs
Maximize revenue collections and minimize bad debt losses
Required Qualifications
High School Diploma/GED (or higher)
2+ years of previous customer service experience in a healthcare setting, accounting or related field
Intermediate level of proficiency with Microsoft Office Products
Ability to travel to other local sites as needed (~25-30 mins travel time)
Ability to work a flexible schedule
Preferred Qualifications
Associate’s Degree in healthcare administration, finance, business, or a related field
2+ years of customer service experience in a hospital setting
Knowledge of medical terminology
Experience with electronic medical records system
Benefits & Perks
$2,000 sign-on bonus for external applicants4-6 weeks of paid trainingComprehensive benefits package401k contribution and equity stock purchase options