Per Diem Patient Services Representative Associate - Saint Paul, MN
Optum
Edina, MN
18 days ago
Up to $85/hour
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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Per Diem Patient Services Representative Associate and be the first point of contact for patients, providing vital support and compassionate care. Your role will enhance health outcomes in the community while enjoying a culture of diversity, inclusion, and career development.
Key Responsibilities
Check in and interview patients to complete required paperwork
Obtain and explain cost information to patients, collect co-pays and deductibles
Address and resolve claim issues or registration errors
Provide customer service for inbound and outbound telephone calls
Mentor other staff and gather medical record information as needed
Support the dynamic needs of the healthcare environment
Required Qualifications
6+ months of customer service experience
Intermediate level of proficiency with Microsoft Office products
Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire
Must be 18 years of age or older
Preferred Qualifications
General office experience
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution