Join The Jewish Board as a Client Engagement Specialist to make a meaningful impact in community behavioral health. In this role, you'll be the first point of contact for clients, providing essential support and ensuring they receive appropriate care. Your strong customer service skills will help facilitate effective communication and scheduling in a dynamic outpatient environment.
Key Responsibilities
Manage client interactions in-person and over the phone
Schedule and confirm appointments for clients
Collect and scan documentation and co-pays
Document services provided in client charts
Manage virtual clinic waiting rooms and communicate with clinic staff
Perform routine office administrative tasks
Required Qualifications
BA in related healthcare field or minimum two years related work experience
Ability to work well with others and as part of a team
Ability to work autonomously in a hybrid work setting
Experience working under pressure in a multi-tasking environment
Effective communication skills
Strong attention to detail and organizational skills
Excellent interpersonal skills
Experience in providing excellent customer service