Join The Jewish Board as a Client Engagement Specialist, where you will be the vital first point of contact for clients seeking outpatient services. Utilize your customer service skills to manage appointments, communicate effectively with clients and staff, and ensure a smooth operational flow within the clinics. Make a meaningful impact in the community by helping individuals receive the care they need.
Key Responsibilities
Answering, returning, and screening calls/requests
Collecting and scanning documentation and co-pays
Scheduling and confirming appointments for clients
Documenting service provided in client charts
Managing client interactions both in-person and over the phone
Communicating with clinic staff and clients regarding appointments and services
Performing data entry and routine office administrative tasks
Required Qualifications
BA in related healthcare field or minimum two years related work experience
Ability to work well with others and as part of a team
Ability to work autonomously in a hybrid work setting
Experience working under pressure in a fast-paced environment
Effective communication skills
Strong attention to detail and organizational skills