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Job Description
Join DriveTime as a Loan Advisor, where you'll help customers manage their auto loans by collecting payments and negotiating repayment plans. Enjoy a supportive work environment with ample growth opportunities and competitive benefits.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence them to make payments
Monitor and ensure regular follow-up on all loan repayment agreements
Assist customers with debt repayment plans
Maintain positive working relationships with the Loan Servicing team
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, or phone-based sales
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events