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Job Description
Join to apply for the Field Application Engineer role at ZEISS Group
Join to apply for the Field Application Engineer role at ZEISS Group
As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems. This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services. This important consultative role requires professional conduct and customer orientation at all times.
Provide technical consultation to field sales personnel and the Industrial Metrology (IM)
dealer network in matters relating to advanced applications and systems.
Facilitate the flow and accuracy of technical information to the field sales force.
Maintain a focus on advanced applications and new ZEISS technology.
Support the introduction of new products into the North American Market.
Provide technical training programs to the field sales personnel and IM dealer network.
Plan, prepare, and perform high quality customer demonstrations, both in-house and in the
field as needed.
~ Provide technical after-sales support for customers to help insure successful use of ZEISS
Provide customer training as needed to supplement the Applications Engineering staff.
Provide support for all Carl Zeiss Industrial Metrology systems
Respond to all customer related software/applications support questions.
Respond to any Carl Zeiss Industrial Quality Solutions department requiring software/applications support.
Aid with software & system testing in support of product development.
File accurate software performance reports.
Provide technical after-sales support for customers to help ensure successful use of our system.
Provide applications expertise for necessary project-related activities
Respond to customer requests for quotation which typically includes analyzing inspection requirements and quoting part programming costs.
On-site implementation of quoted application items.
The ability to understand and support IT related issues
Windows Operating System knowledge.
Networking.
Database Management.
A four-year degree in Engineering, Computer Science, or Physics is required. Able to read and understand engineering drawings.
Understanding of 3D mathematics and computer programming techniques in any of the modern scientific computer languages.
Ability to perform in a Teacher/Trainer related capacity as necessary during product demonstrations or customer training classes and relate the benefits of our products to problem solutions for customers.
Ability to learn independently to find solutions to potential customer measurement problems.
Willing to travel approximately 75% of the time.
We have amazing benefits to support you as an employee at ZEISS!
~ Medical
~ Dental
~Employee Assistance Programs
~ Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Employment type Full-time
Job function Engineering, Sales, and Manufacturing
Industries Manufacturing and Smart Meter Manufacturing
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