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Job Description
Join ProHealth Physicians as a Medical Receptionist and play a vital role in enhancing patient care. This position offers the chance to work in a collaborative environment, where your contributions directly impact the health and well-being of the community.
Key Responsibilities
Schedule and triage appointment requests according to protocols
Answer incoming and make outgoing calls regarding appointments
Use EHR for messaging and communication with clinicians
Greet patients and manage check-in processes
Monitor daily reminder call logs and reschedule appointments as needed
Scan and index documents into the EHR
Close payment batches at the end of shifts
Maintain knowledge of OSHA and ProHealth policies
Assist coworkers for smooth office operations
Perform other assigned duties
Required Qualifications
High School Diploma/GED
1+ years of receptionist experience
Preferred Qualifications
Bilingual in Spanish
Experience with electronic health records (EPIC)
Office administrative/receptionist experience in a medical environment
Knowledge of ICD-10 and CPT coding
Knowledge of medical terminology
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution