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Job Description
Intuit is seeking Tax Associates to help customers navigate the complexities of taxation during the upcoming tax season. This remote position allows you to collaborate with a dedicated team while providing exceptional service in tax preparation using TurboTax products.
Key Responsibilities
Assist customers in completing taxes using TurboTax products
Provide tax advice and full-service return preparation
Manage product/software inquiries
Maintain confidential customer information
Utilize government resources to provide accurate answers
Document customer interactions
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Experience using commercial tax preparation software
Active Preparer Tax Identification Number (PTIN)
Ability to obtain related State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week
Preferred Qualifications
Excellent customer service skills
Passionate about helping clients with taxation
Comfortable using video and audio tools
Benefits & Perks
401(k) savings plan with matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live