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Job Description
Join Intuit as a Tax Analyst and work remotely to help clients navigate the complexities of taxation. With a focus on customer satisfaction, you'll provide tax advice, prepare returns, and ensure a smooth tax season for individuals using TurboTax products.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full-service return preparation
Manage product/software inquiries
Maintain sensitive customer and proprietary information
Interact with customers via video communication software
Document interactions for accurate record-keeping
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to work at least 20 hours per week across three or more days
Willingness to obtain any related state licenses or permits
Internet connection that meets Intuit security criteria
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live