Join Cooper University Health Care as a Lead Patient Services Representative, where you will lead a team in providing exceptional patient registrations and service. You will be the first contact for patients, ensuring smooth processes and high levels of customer care while contributing to a supportive and innovative healthcare environment.
Key Responsibilities
Lead patient registrations and deliver excellent customer service
Greet, register, schedule, and provide information to patients and families
Verify insurance information and collect co-pays
Prepare patient charts in advance
Ensure patient confidentiality and care in accordance with the Patient’s Bill of Rights
Required Qualifications
3 years experience in a medical environment
High School Diploma or equivalent
Excellent communication and customer service skills