Per Diem Patient Access Representative - Oneonta, NY
Optum
Oneonta, NY
16 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative to provide exceptional service to patients during their hospital experience. You'll collect vital patient information, verify insurance, and ensure a smooth registration process while making a meaningful impact on health outcomes in the community.
Key Responsibilities
Communicates with patients and/or families to complete the registration process
Utilizes computer systems to verify patient data in real-time
Gathers clinical information and processes referrals
Verifies insurance coverage and creates price estimates
Collects patient co-pays and discusses financial obligations
Identifies outstanding balances and attempts to collect
Confirms and creates scheduled appointments for patient services
Responds to patient inquiries with compassion and respect
Generates and analyzes patient data reports
Required Qualifications
High School Diploma / GED (or higher)
1+ years of customer service experience
Ability to work per-diem hours (generally 8-16 hours per week)
Ability to work onsite at either of our Fox Hospital facilities
Must be 18 years of age or older
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution