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Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple

West Des Moines, IA
17 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Apple as a Specialist where you will provide exceptional customer service and promote brand loyalty. Engage with customers to understand their needs and offer tailored solutions while contributing to a diverse and inclusive environment.

Key Responsibilities

  • Deliver excellent service by understanding customer needs
  • Identify ownership opportunities and present products/services
  • Educate customers on purchase options
  • Support peers by sharing product knowledge
  • Contribute to an inclusive environment
  • Maintain accuracy and follow guidance

Required Qualifications

  • Availability to work a schedule based on business needs including nights, weekends, and public holidays
  • Reliably attend work as scheduled

Preferred Qualifications

  • Knowledge of Apple products and services
  • Ability to personalize solutions based on customer needs
  • Experience in a fast-paced environment
  • Team player demonstrating shared responsibility
  • Curiosity and openness to learning
  • Ability to handle sensitive or confidential information

Benefits & Perks

Comprehensive medical and dental coverageRetirement benefitsDiscounted products and free servicesReimbursement for education-related expensesPotential for discretionary bonuses or commission paymentsOpportunity to participate in employee stock programs