At a GlanceEarn weekly pay with BDS! As a MotoAgent Live Virtual Expert, you will provide sales and training support via video conferencing directly with consumers for both potential buyers and post-purchase support. You will promptly respond to all inbound video calls and will be required to interface directly with consumers via mobile video conference. You will be responsible for working through technical issues and providing the highest level of service to consumers and retail sales associates. You will be working Wednesday through Sunday with 1 assigned work from home day and 4 days in the office. We value consistency, but schedules are subject to adjustment based on business needs.Take a look at our video showcasing Why You Belong at BDS! Apply today and embark on a new career journey!OverviewWHAT WE OFFERWeekly competitive pay with monthly bonus potentialEarly wage access - get paid when you need it! Health and wellness benefits plansPaid time off and holidays401(k) with employer matchingPaid trainingEmployee discountsReferral bonusTax savings with flexible spending accounts for parking, transit, dependents, and healthcare costsOpportunity to work with a growing company that actively rewards and promotes its employeesWHAT YOU'LL DOReceive inbound consumer video calls and fulfill requests by clarifying desired information, completing transactions, and forwarding requestsProvide video demonstrations of the client's products while on camera in a retail settingMaintain sales support database; answer inquiries by researching, locating, and providing the desired informationDetermine wants and needs of consumers while driving and closing the sale to increase the sales of client's productsActively engage consumers via video conferencing while working through technical issuesDescribe technical components using readily understandable terms to ensure you are effectively conveying the features and benefits of the products to all audiencesAssist in content creation from basic PDF assets to more complex content such as Canva style video creationOther tasks as assigned by managementWHAT YOU'LL BRINGExperience and Education:High School Diploma or Equivalent3+ years retail customer service and retail sales experienceSkills and Attributes:Ability to successfully influence consumer buying decisionsStrong interpersonal communication and soft skillsExcellent written, verbal, and presentation skills on cameraMust be comfortable interfacing directly with consumers via video conferencingProficient in Microsoft Office 365 suiteAbility to demonstrate a high level of technical understanding of consumer electronicsProficient in MS Excel, Word, Outlook, and PowerPoint applicationsPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:Regularly stand, sit, walk, bend over, grasp, push or pull, talk and/or hearRegularly lift and carry objects up to 10 lbs.Continuous hand/eye coordination and fine manipulationImportant InformationWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Privacy Policy for CA ResidentsBDS Connected Solutions. (BDS) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York.Visit us atwww.BDSsolutions.comfor more information.Hot Job#HotJobDon't leave without submitting a resume! Join our Talent Community if we do not have an open position that fits your interests.