Join Wisconsin Community Services as a Quality Assurance Specialist Supervisor, where you'll enhance program operations through accountability and compliance. Support a dedicated team while ensuring the highest standards of care for youth in a residential treatment facility.
Key Responsibilities
Assist Program Director with quality assurance and compliance
Provide training, support, and supervision to staff
Monitor Medication Administration Records
Conduct audits on personnel, youth, and facility records
Develop program plans and training plans
Ensure services reflect treatment model objectives
Maintain client confidentiality
Required Qualifications
High school diploma or equivalent
Bachelor’s degree preferred
One year minimum of social service program experience
Experience monitoring client services, program compliance, and quality assurance
Cultural competence
Knowledge and skills to work with population age 12-17
Valid driver’s license, automobile, and insurance
Preferred Qualifications
Knowledge of Evidence Based Practices in working with children and families
Knowledge of the criminal justice system and child welfare systems
Strong computer skills including Microsoft Word, Excel, and database applications