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Job Description
Intuit is seeking Tax Associates for the upcoming tax season to provide excellent tax preparation services remotely. With a focus on customer satisfaction, you will help clients navigate tax complexities using TurboTax products.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain confidential customer information
Utilize government websites and professional resources to provide accurate information
Interact with customers via video communication in a professional manner
Document customer interactions to maintain accurate records
Required Qualifications
Minimum 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Experience using commercial tax preparation software
Active Preparer Tax Identification Number (PTIN) or ability to obtain one
Excellent customer service skills
Willingness to obtain necessary State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week across three or more days
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live