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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you'll build trusted client relationships and lead day-to-day activities for assigned accounts. Drive digital transformation and optimize client satisfaction while managing P&L.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Work with clients to define their problems and co-create solutions
Drive RFPs and proactive bids for renewals and expansions
Track healthcare/payer industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Lead onsite project teams and ensure understanding of client environment
Required Qualifications
Minimum 15+ years in a client-facing role or account leadership role
Experience engaging with and influencing senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams
Strong experience with the global service delivery model
In-depth understanding of business problem domain and technology for the healthcare industry
Strong performance track record in leading sales and programs
Ability to navigate large organizations and work in a multifaceted matrix
Ability to conceptualize and analyze business transformations
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan