Join a dynamic healthcare contact center as a Healthcare Customer Service Representative. Provide exceptional support to patients navigating the healthcare system, and collaborate with care teams to ensure seamless service delivery. Enjoy career growth and competitive benefits in a welcoming environment.
Key Responsibilities
Manage patient inquiries related to insurance and billing
Navigate medical records, authorizations, and referrals
Collaborate with team members to complete urgent tasks
Participate in team development activities
Required Qualifications
Ability to manage phone and message inquiries
Comfortable navigating healthcare systems
Collaboration with healthcare providers and team members
Benefits & Perks
Career advancement opportunitiesNew building workspacePaid sabbatical after 5 and 10 yearsEmployee Assistance ProgramMedical, Dental, and Vision plansPre-Tax commuter benefitsPTO cash outs100% paid life and disability insurance401K Match