Assistant Store Leader, Customer Experience & Outreach
Crate & Barrel
Coral Gables, FL
2 days ago
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Job Description
Join Crate & Barrel as an Assistant Store Leader, where you'll empower a sales team to deliver exceptional customer experiences. You'll act as a mentor, driving sales while fostering a positive team culture and ensuring customer satisfaction.
Key Responsibilities
Manage and delegate workload in collaboration with the Store Leader
Establish and communicate critical metrics and expectations
Coach, teach, and train store associates
Promote and drive sales as Leader on Duty (LOD)
Analyze results and translate into actionable goals
Ensure excellent customer service
Communicate with management regarding sales and associate performance
Stay updated on store initiatives
Required Qualifications
2+ years customer service or retail leadership experience