C

Benefits Customer Service Representative

Conduent Business Services, LLC

Norfolk, VA
18 days ago
$29,640 - $37,050

Job Description

Join Conduent as a Benefits Customer Service Representative, where you will support individuals by providing information on employee health benefits in a collaborative and positive environment. Enjoy excellent benefits and the opportunity to make a real impact in people's lives.

Key Responsibilities

  • Take calls and actively listen to discuss employee health benefits
  • Manage a steady volume of incoming calls
  • Navigate through multiple systems to provide solutions
  • Create positive experiences for customers and clients
  • Demonstrate punctuality and dependability

Required Qualifications

  • Excellent communication skills
  • Willingness to work onsite in Chesapeake, VA
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Ability to pass background check and possibly drug test
  • Must be 18 years or older

Benefits & Perks

Medical, dental, and vision insurancePaid trainingConsistent work schedulePaid holidaysPaid time off (PTO)