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Associate Patient Care Coordinator - Palm Harbor, FL

Optum

Palm Harbor, FL
16 days ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Patient Care Coordinator and make a difference in health equity. In this role, you will provide essential front office support, manage patient interactions, and ensure smooth operations while benefiting from a comprehensive benefits package and career development opportunities.

Key Responsibilities

  • Greets patients and manages wait times
  • Completes check-in and check-out tasks including demographic and insurance verification
  • Collects co-payments and issues receipts
  • Answers phones and schedules appointments
  • Manages medical records and correspondence
  • Establishes effective working relationships with patients and staff
  • Performs other related duties as assigned

Required Qualifications

  • High School Diploma/GED
  • 1+ years of experience in customer service
  • Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
  • Ability to travel 10% of the time to nearby offices

Preferred Qualifications

  • 1+ years of experience with medical office processes
  • 1+ years of related work experience including data entry
  • Prior experience with EMR computer applications

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)