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Cloud DevOps Engineer - Voice Infrastructure (AWS)

Zendesk

Philadelphia, PA
1 day ago
$90k - $120k

Job Description

Join Zendesk as a Cloud DevOps Engineer to enhance our Voice products on AWS. Collaborate with teams to build scalable infrastructure and improve CI/CD pipelines, driving impactful customer experiences.

Key Responsibilities

  • Build and monitor scalable, high-performance infrastructure solutions on AWS
  • Collaborate with product and engineering teams to support development
  • Build, monitor, and improve CI/CD pipelines
  • Contribute to security and compliance initiatives
  • Seek improvements in infrastructure reliability, performance, and cost-effectiveness
  • Support remediation of production incidents
  • Promote a culture of learning and knowledge sharing

Required Qualifications

  • 2-4 years of professional DevOps experience
  • Experience with AWS
  • Experience with Ruby or Go
  • Knowledge of the AWS Well-Architected Framework
  • Experience deploying infrastructure-as-code (preferably CloudFormation)
  • Skills in supporting and troubleshooting production systems
  • Hands-on experience with CI/CD pipelines
  • Strong systems architecture skills
  • Excellent communication and problem-solving abilities

Benefits & Perks

Hybrid work modelBonus potentialBenefits package