Per Diem Associate Patient Care Coordinator - Greensburg, PA
Optum
Greensburg, PA
2 days ago
$16.00 - $20.43
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator and play a crucial role in improving patient experiences in a fast-paced healthcare environment. You'll be responsible for patient registration, insurance verification, and collecting co-pays while working alongside a dedicated team committed to health equity and patient care. Enjoy competitive pay, flexible shifts, and comprehensive benefits.
Key Responsibilities
Communicates directly with patients and/or families to complete the registration process
Utilizes computer systems to enter and verify patient data
Gathers necessary clinical information and processes referrals
Verifies insurance coverage and creates price estimates
Collects patient co-pays and conducts financial obligation conversations
Identifies outstanding balances from previous visits
Collects data for scheduling appointments post-discharge
Responds to inquiries from patients and caregivers compassionately
Generates, reviews, and analyzes patient data reports
Maintains knowledge of registration requirements across departments
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support setting
Ability to work any shift between the hours of 6:00 AM - 6:00 PM as assigned based on business needs, including the flexibility to work occasional weekends
Must be 18 years of age or older
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Experience with using Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician’s Office, or any medical setting
Experience in insurance reimbursement and financial verification
Experience in requesting and processing financial payments
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Benefits & Perks
Paid Time Off (PTO) and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)