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Job Description
Join Gerber Collision & Glass as a Collision Estimator, where you'll provide exceptional customer service while accurately assessing vehicle damage and coordinating repairs. This full-time role offers competitive compensation and opportunities for career growth in a supportive team environment.
Key Responsibilities
Create estimates and coordinate repair needs for customers
Update customers and insurance companies throughout the repair process
Document every customer interaction accurately
Ensure compliance with insurance requirements and company processes
Support team members and participate in daily production walks
Maintain the store's KPIs
Required Qualifications
2 - 3 years minimum prior CCC1 experience
4-5 years prior customer service excellence
High School Diploma or equivalent
Basic Computer Skills
Valid Driver’s License
Preferred Qualifications
Knowledge of Repairs and OE Guidelines
Compliance for DRP’s Minimum of 1-year experience
Willingness to complete I-CAR Training
Benefits & Perks
Annual Paid Time Off (PTO)2 weeks of Paid Parental Leave6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceContinuing Education Opportunities