Senior Personal Service Counselor (Universal Banker)
Together Credit Union
St. Louis, MO
27 days ago
Job Description
Join Together Credit Union as a Senior Personal Service Counselor, where you'll assist members with their financial needs while leading and mentoring your team. You'll play a crucial role in delivering exceptional service and driving branch success through relationship building and product education.
Key Responsibilities
Assist members with savings and lending functions
Train, lead, and coach team members
Process financial transactions accurately
Build relationships with members and identify financial needs
Open and maintain member accounts
Educate members on Credit Union products and services
Perform underwriting and document loans
Follow up on membership appointments and loan leads
Maintain daily cash drawer balance
Participate in community outreach and events
Required Qualifications
High school diploma
Minimum of 4 years of related professional experience
Federal registration with the Nationwide Mortgage Licensing System and Registry
Notary Public Certifications (may be obtained after hire)