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Wells Fargo - Personal Banker Bilingual Spanish Washington Square Tigard

WELLS FARGO BANK

Tigard,
20 days ago

Job Description

Join Wells Fargo as a Bilingual Personal Banker and be part of a dynamic team that values exceptional customer service. Help clients succeed financially through proactive outreach and tailored banking solutions in a supportive work environment.

Key Responsibilities

  • Participate in delivering exceptional customer experience through proactive outreach
  • Assist customers with account openings, service requests, and credit applications
  • Develop understanding of bank products and services
  • Provide options for bank products and services to customers
  • Refer customers' financial needs to other bankers as needed

Required Qualifications

  • 6+ months of interacting with customers experience
  • Bilingual speaking and listening proficiency in Spanish/English

Preferred Qualifications

  • Customer service focus with experience handling complex transactions
  • Experience proactively engaging with customers through outreach
  • Ability to educate customers on technology and mobile banking
  • Experience working with a team to meet customer needs
  • Ability to build strong relationships with internal partners
  • Experience identifying potential fraud and taking appropriate action
  • Integrity and professionalism in interactions
  • Relevant military experience including personnel benefits management
  • Proficient in sourcing and maintaining relationships with customers
  • Support customers in resolving concerns or complaints

Benefits & Perks

Robust benefitsCompetitive compensationPrograms for work-life balance and well-being