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Associate Patient Care Coordinator - Owensboro, KY

Optum

Owensboro, KY
14 days ago
$16.00 - $27.69

Job Description

Join Optum as an Associate Patient Care Coordinator where you'll play a vital role in improving health outcomes by supporting patient intake and flow. This part-time position offers flexible hours and includes comprehensive training, making it an excellent opportunity for those who enjoy working in a fast-paced, people-oriented environment.

Key Responsibilities

  • Greet patients
  • Coordinate patient flow to reduce wait times
  • Assist patients with intake processes
  • Collect co-payments, co-insurance, and deductibles
  • Process walk-in patients and visitors
  • Confirm eligibility and verify insurance benefits
  • Obtain and enter necessary demographic and billing information
  • Schedule appointment times using computerized scheduling programs
  • Explain financial responsibilities and payment options to patients
  • Counsel patients regarding insurance benefits and alternative payment sources
  • Accept payments and co-pays
  • Communicate effectively with various stakeholders

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Ability to work any part-time shift between 5:30 AM - 5:30 PM
  • Must be 18 years of age or older

Preferred Qualifications

  • 1+ years of related work experience, including data entry
  • Working knowledge of medical office procedures and medical terminology

Benefits & Perks

Paid Time Off starting with first pay period plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)