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Medical Receptionist - Madison/Clinton, CT

Optum

Clinton, CT
3 days ago
$16.00 - $28.85

Job Description

Join ProHealth Physicians as a Medical Receptionist and play a vital role in supporting our care team and ensuring exceptional patient experiences. You'll manage the check-in process, schedule appointments, and maintain accurate patient information while working within a collaborative environment dedicated to community health.

Key Responsibilities

  • Greet patients and conduct check-in process
  • Schedule appointments using approved guidelines
  • Collect and verify demographic information
  • Post payments and provide receipts
  • Monitor daily reminder call logs and conduct follow-ups
  • Ensure necessary documents are available for patient visits
  • Assist coworkers to ensure smooth office operations
  • Demonstrate respect for patients and maintain confidentiality

Required Qualifications

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience
  • 1+ years of experience with Microsoft Office

Preferred Qualifications

  • Experience as a receptionist in a healthcare setting
  • Experience working with Epic
  • Previous pediatric experience

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution