As the Director of Ambulatory Operations at Cooper University Health Care, you will oversee the management of clinical and business operations, driving quality clinical service delivery and enhancing patient experience. You will partner with healthcare professionals to operationalize growth initiatives while exemplifying core values of inclusion and excellence.
Key Responsibilities
Manage clinical and business operations of assigned sites
Improve patient experience and materials management
Operationalize new programs and growth initiatives
Lead and develop direct and indirect reports
Establish and meet goals and objectives for operations
Create standardized work procedures to improve efficiency
Conduct data reporting and analysis for decision-making
Required Qualifications
Minimum 3 years’ experience in healthcare leadership or management
Skill in exercising leadership, initiative, judgment, and decision-making
Experience in improving outcomes through sustainable tactics
Knowledge of electronic health records to monitor practice statistics
Excellent organizational, written, and verbal communication skills
Demonstrated excellence in customer service and patient experience
Knowledge of business/medical administration and relationship management
Understanding of regulatory requirements in ambulatory settings
Preferred Qualifications
Bachelor’s degree
Master’s degree
Benefits & Perks
Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement planProfessional development opportunities