Join DriveTime as a Loan Advisor, where you'll collect overdue payments and negotiate solutions while building great relationships with customers. Enjoy competitive pay, comprehensive benefits, and ample growth opportunities in a fun, supportive environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence needed payments
Monitor and ensure regular follow-up on loan repayment agreements
Assist customers with debt repayment plans
Maintain positive working relationships with the Loan Servicing team
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events