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Benefits Customer Service Representative

Conduent Business Services, LLC

Portsmouth, VA
20 days ago
$29,640.00 - $37,050.00

Job Description

Join Conduent as a Benefits Customer Service Representative and make a difference in people's lives by assisting them with their health benefits. You'll thrive in a supportive team environment while leveraging your excellent customer service skills to create positive outcomes.

Key Responsibilities

  • Take calls and actively listen to discuss employee health benefits
  • Manage a steady volume of incoming calls
  • Navigate through multiple systems to provide solutions

Required Qualifications

  • Excellent communication skills
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Must pass a background check
  • Must be 18 years or older

Benefits & Perks

Health insurance coverageVoluntary dental and vision programsLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)