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Associate Patient Care Coordinator - Plainview, NY

Optum

Huntington, NY
7 days ago
$16.00 - $27.69

Job Description

Join Optum as an Associate Patient Care Coordinator in Plainview, NY, where you'll support patient care processes and deliver exceptional customer service. Work in a collaborative environment focused on health care excellence, utilizing state-of-the-art technology.

Key Responsibilities

  • Obtain accurate and updated patient information
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • File and maintain medical records
  • Confirm and schedule appointments
  • Follow the Cash Security policy and procedures
  • Perform referral documentation promptly
  • Schedule specialist and follow-up appointments for patients
  • Work cohesively with fellow employees to achieve specific team goals
  • Provide effective communication to patients and healthcare professionals
  • Comply with administrative policies to ensure quality of care

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)

Preferred Qualifications

  • 1+ years of experience working in medical front office/Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Experience working with an electronic health record (EPIC)
  • Knowledge of Medical terms

Benefits & Perks

Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)