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Customer Service Advisor

USAA

Colorado Springs, CO
13 days ago
$43,680 - $76,610

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor and empower members to achieve financial security. In this full-time role, you will advise business owners on insurance solutions in a supportive remote environment.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Use a consultative approach to resolve customer needs
  • Establish trust and provide solutions based on current products
  • Research industry trends and regulatory environments
  • Ensure risks associated with business activities are identified and controlled

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of insurance sales and service experience or experience in a commercial insurance setting
  • Valid Property and Casualty insurance license for home state or ability to obtain it within 90 days

Preferred Qualifications

  • 2 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with paid holidays and volunteer hoursWellness programs