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Job Description
Join USAA as a Customer Service Advisor and empower members to achieve financial security. In this full-time role, you will advise business owners on insurance solutions in a supportive remote environment.
Key Responsibilities
Advise business owners on insurance and risk management
Use a consultative approach to resolve customer needs
Establish trust and provide solutions based on current products
Research industry trends and regulatory environments
Ensure risks associated with business activities are identified and controlled
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience or experience in a commercial insurance setting
Valid Property and Casualty insurance license for home state or ability to obtain it within 90 days
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with paid holidays and volunteer hoursWellness programs