As a Retail Print Sales Supervisor at Staples, you'll lead a team to deliver top-notch print solutions while fostering customer relationships. Enjoy a vibrant retail culture with great benefits and the opportunity to make an impact in your community.
Key Responsibilities
Direct a team in driving results for key metrics by selling total print solutions
Connect with customers to provide creative solutions and value-added print solutions
Drive customer satisfaction through engagement and quality
Coach associates in exceptional service and consultative selling
Lead and develop a team committed to operational excellence
Consult with customers and offer appropriate options for total print solutions
Leverage Salesforce.com for customer engagement and proactive outreach
Required Qualifications
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objections and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits & Perks
Full-time hoursGenerous paid time offCareer development programWeekly payBonus plan eligibility401(k) with company matchFull medical, dental and vision insuranceAssociate discounts on merchandise and servicesDiscounts at hundreds of retailers and restaurants